Our Services

Computer scientist

VIP Eligible

Our network includes IT specialists for both your business and private needs. B2B: For SMEs up to 50 people, find here the IT specialists for the management of your network, your computer equipment, your licenses as well as all the problems of software maintenance and configuration. B2C: Our network also includes computer enthusiasts who will cut themselves in 10 to provide solutions to the hardware or usage problems you encounter with your computer installation. Our computer specialists are experts for : - advising you on the purchase of hardware - configure and explain how your software works - detect the cause of a computer problem - carry out the maintenance necessary for the proper operation of your installation. Breakdowns always occur at the wrong time. Do not wait until they occur before taking action. By carrying out maintenance on your IT equipment now, enjoy the peace of mind of a functional installation.

25 service(s) performed

07 available slot(s)

PRO Verified financial health

VIP Pricing: 37€ /Heure

Normal Pricing: 44€ /Heure

07 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 37€ /Heure

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BIOS Update

VIP Eligible

BIOS is the operating system of your motherboard, and is the very first layer of software on your computer. If your motherboard malfunctions, in some cases it is necessary to update the BIOS. Similarly, some configurations require the " downgrading" (install the previous version) of your BIOS. Our technicians advise you on which decision is best for your computer and they will carry out this delicate operation for you.

20 service(s) performed

06 available slot(s)

PRO Verified financial health

VIP Pricing: 30€

Normal Pricing: 35€

06 available slot(s)

PRO Verified financial health

Ask for a free quote >

VIP Eligible

VIP Pricing: 30€

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Complete checkup of your PC

VIP Eligible

When you choose for a complete checkup of your PC, we perform the following tasks (if possible): • Checkdisk: state of the hard drive • Battery Check: state of the battery • CPU & GPU Burner: CPU and GPU diagnostics • Memory Diagnostic Tool: health of RAM memory modules • Speccy: ventilation quality & temperature • Boot Sequence: checking the boot process • SMART Analysis: analyzing the disk fragmentation • Extraction of Licenses: verifying the authenticity of software licenses • Monitor resource: auditing the performances of the device • Antivirus Scan: malware detection

22 service(s) performed

04 available slot(s)

PRO Verified financial health

VIP Pricing: 26€ /Heure

Normal Pricing: 30€ /Heure

04 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 26€ /Heure

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Complete software cleaning

VIP Eligible

Has your computer become too slow, or does it crash too often? Our team will take care of the complete cleaning of your PC, laptop or Mac. This package includes uninstalling useless software, organizing files and analyzing running processes.

23 service(s) performed

06 available slot(s)

PRO Verified financial health

VIP Pricing: 85€

Normal Pricing: 100€

06 available slot(s)

PRO Verified financial health

Ask for a free quote >

VIP Eligible

VIP Pricing: 85€

Ask for a free quote >

Computer coaching

VIP Eligible

Mastering your computer in order to make it do the tasks you want is within everyone's reach, you just need an expert who you can ask questions to and who can instruct you. This is why we offer you coaching options such as a personalized digital catch-up course on Myspecialist For only € 100 per month, you will receive 2 hours of private lessons and 2 digital tele-assistance sessions at home. You can use this service as many times as you want, until you feel comfortable with your computer. If you would like to receive a personal price estimation, you can ask us to provide a price indication.

37 service(s) performed

03 available slot(s)

PRO Verified financial health

VIP Pricing: 60€ /Heure

Normal Pricing: 70€ /Heure

03 available slot(s)

PRO Verified financial health

Ask for a free quote >

VIP Eligible

VIP Pricing: 60€ /Heure

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Dust cleaning

VIP Eligible

Dust is the computer's main enemy besides shocks. As time goes by, the fans which cool down your computer will become dirty causing various problems like small noises, bugs or slow performance. This dust cleaning package includes the gently opening up of your computer/laptop and the dedusting of the various internal parts.

35 service(s) performed

05 available slot(s)

PRO Verified financial health

VIP Pricing: 30€

Normal Pricing: 35€

05 available slot(s)

PRO Verified financial health

Ask for a free quote >

VIP Eligible

VIP Pricing: 30€

Ask for a free quote >

E-Mail account setup

VIP Eligible

To access your E-Mails, there are two alternatives available to you. You can choose between either access via an internet browser or via a program such as Outlook, Windows Courier, Windows Live Mail, ThunderBird or Apple Mail. We can configure every type of e-mail account (GMail, Skynet, Hotmail, etc ...) in the program of your choice or create a direct shortcut on your desktop, whichever you prefer.  This package includes the configuration of an E-Mail account, and requires your login information (E-Mail address and password). If you can not remember your password, we offer a " Password recovery " package

21 service(s) performed

04 available slot(s)

PRO Verified financial health

VIP Pricing: 51€ /Heure

Normal Pricing: 60€ /Heure

04 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 51€ /Heure

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Installation of programs

VIP Eligible

We can install and configure all types of programs for you. Both paid and free software can be installed for you. Paid software usually comes with a license key and will be required for installation. We install programs such as the Office Suite (Word, Excel, Powerpoint), Skype, Adobe Creative (Photoshop, Illustrator, ...), and video games, which can be bought for € 30 in store.

23 service(s) performed

06 available slot(s)

PRO Verified financial health

VIP Pricing: 30€

Normal Pricing: 35€

06 available slot(s)

PRO Verified financial health

Ask for a free quote >

VIP Eligible

VIP Pricing: 30€

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Installation / Replacement of computer parts

VIP Eligible

A computer is an assembly of different components that serve either to access a specific service (eg the DVD player which allows you to play DVD's), or the proper functioning of it.In case you want to add a new component or need to replace a defect part, we will charge € 20 + the price of the part.

38 service(s) performed

05 available slot(s)

PRO Verified financial health

VIP Pricing: 47€

Normal Pricing: 55€

05 available slot(s)

PRO Verified financial health

Ask for a free quote >

VIP Eligible

VIP Pricing: 47€

Ask for a free quote >

Installation / Update Windows / Mac OS / Linux

VIP Eligible

Any computer needs an operating system in order to function. There are three options: Windows, Linux and Mac OS (the latter only available for Apple computers). Windows, although often pre-installed on a computer, is fee-based and usually comes with a license key. Mac OS is free as long as your Mac is eligible, and Linux is completely Open-Source, which means it is free and installable on a device of your choice. This package includes the installing or upgrading of your operating system to a newer and improved version. For Windows, a license key will be required. This key is usually written on one of the sides of the computer or under the battery in case you own a laptop. If you do not have a Windows license yet, we can sell you one at the price mentioned at the end of the service book.

23 service(s) performed

05 available slot(s)

PRO Verified financial health

VIP Pricing: 30€

Normal Pricing: 35€

05 available slot(s)

PRO Verified financial health

Ask for a free quote >

VIP Eligible

VIP Pricing: 30€

Ask for a free quote >

IT maintenance and support

VIP Eligible

Looking to simplify IT maintenance and support for your business? Myspecialist offers you a complete IT management solution, specially designed for companies of all sizes. We offer you a unique service based on the pooling of IT services. This gives you access to a complete IT department, comparable to those of large companies, at a fixed, competitive monthly cost. With over 8 years' experience, we offer : - unlimited telephone support to deal with all your emergencies and answer all your questions. - secure deployment of solutions like Microsoft 365 Business to boost your productivity. - offshore hardware expertise, including the sale, repair and rental of equipment tailored to your needs - complete management of your IT infrastructure, to ensure its performance and reliability. Choose peace of mind with Myspecialist and benefit from a reliable infrastructure with no unpleasant financial surprises. Contact us today for a free consultation and discover our customized solutions for seamless IT management.

20 service(s) performed

03 available slot(s)

PRO Verified financial health

VIP Pricing: 510€ /Heure

Normal Pricing: 600€ /Heure

03 available slot(s)

PRO Verified financial health

Ask for a free quote >

VIP Eligible

VIP Pricing: 510€ /Heure

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Professional PC assembly

VIP Eligible

Are you a professional with specific PC needs? Whether you need a computer for video editing, music creation, 3D creations, architecture drawings or hosting data or services, our technicians will be happy to customize a fitting configuration for you.

23 service(s) performed

05 available slot(s)

PRO Verified financial health

VIP Pricing: 85€

Normal Pricing: 100€

05 available slot(s)

PRO Verified financial health

Ask for a free quote >

VIP Eligible

VIP Pricing: 85€

Ask for a free quote >

Virus or malware removal

VIP Eligible

Si votre ordinateur est infecté par un virus ou un malware (un programme malicieux affectant les performances ou le fonctionnement de votre ordinateur) il convient de le désinfecter directement afin d’éviter le vol de données ou l’usurpation d’identité. Nous discernons deux types d’interventions en fonction de la gravité de la situation. • Si le virus est cantonné à un programme (tel que Google Chrome ou autre), nous le désinfectons pour 100€. • Si par contre le virus s’est attaqué à votre système d’exploitation et à affecté vos fichiers, nous le désinfectons en re-installer complètement votre système pour 150€.

32 service(s) performed

06 available slot(s)

PRO Verified financial health

VIP Pricing: 128€

Normal Pricing: 150€

06 available slot(s)

PRO Verified financial health

Ask for a free quote >

VIP Eligible

VIP Pricing: 128€

Ask for a free quote >

ZEN Installation

VIP Eligible

This service helps you to synchronise and transfer the settings and data of your old computer with a newly acquired computer. Whether you bought the device from our store or elsewhere, you can make use of our Zen installation packages. We offer 3 packages; ZEN, ZEN + and ZEN ++, each including the services of the previous one. ZEN (€ 60) Preparation of your computer: account and password  - Transfer of your personal files   ATTENTION: This package only concerns your FILES such as your photos, documents and videos. We will not reinstall any software (Word, Excel, PowerPoint, Skype, etc.). ZEN + (€ 100) Includes all of the services of the ZEN package  - Installation of free software of your choice such as Chrome, Skype, Dropbox, etc ...   - Microsoft Office installation (license is optional)   - Configuration of mailboxes (in the email program of your choice, we will need your usernames and passwords)  - Configuration of our back-up solution (disk not included) and antivirus program (license is optional) ZEN ++ (€ 150) Includes all of the services of the ZEN + package  - Configuration of your printer and Wi-Fi connection at home (limited to the 19 municipalities in Brussels)

39 service(s) performed

07 available slot(s)

PRO Verified financial health

VIP Pricing: 149€

Normal Pricing: 175€

07 available slot(s)

PRO Verified financial health

Ask for a free quote >

VIP Eligible

VIP Pricing: 149€

Ask for a free quote >

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Our Services

Computer scientist

BIOS Update

Complete checkup of your PC

Complete software cleaning

Computer coaching

Dust cleaning

E-Mail account setup

Installation of programs

Installation / Replacement of computer parts

Installation / Update Windows / Mac OS / Linux

IT maintenance and support

Professional PC assembly

Virus or malware removal

ZEN Installation

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Our services for individuals

Our services for independent

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