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With this in mind, we founded the marketplace Myspecialist.be in Belgium and Myspecialist.ch in Switzerland.
Our mission: to act as a trusted third party between the client and the service provider.
Our added value: to certify the connection with an excellent freelancer; to provide the freelancer with support to help him deliver an excellent service with a minimum of administrative tasks and finally to protect the money engaged by the request.
What problem are we solving ?
You tried to contact Joe the Plumber ? He didn’t answer ?
We all know that finding Joe the plumber to ask for a quote is tricky.
When you are lucky enough to find him, a series of questions arise:
When will he send me his quote ?
Is it truly reliable ?
Will he meet the deadline ?
What happens if the delivery does not conform to his estimate ?
What recourse do I have if the down payments I made are not used properly ?
On his side, Joe the Plumber asks himself some questions...
Who will manage my schedule ?
Who will assist me with my quotes ?
Who will help me organize my schedule ?
Who will generate my invoices ?
Who will follow up with my non-paying customers ?
Who will take care of my accounting ?
In 2005, I founded the company Sisenior.
The company’s mission is to take care of all daily problems. A team of 140 employees is mobilized to find a solution and take care of our customers’ requests. The company has reached more than 3.000.000€ of turnover but the profitability is lacking and the business model must be rethought.
For several years, digital initiatives known as marketplaces have been emerging.
Most of them are familiar to you (booking.com, amazon.com, airbnb, uber, ...) The idea came to me to create a marketplace dedicated to services.
In 2011, MYSPECIALIST SA was incorporated in Montreux, Switzerland.
The mission of the marketplace is to connect users with a need and freelancers who can provide the appropriate solution. The amount of the transaction is kept for the duration of the work. A team of experts in customer relations and work manages the administrative hassles and provides support.
Today
We are active in Belgium and on Lake Geneva.
The services we offer...
We guarantee the reliability of the specialists in our network through a demanding recruitment process involving the validation of over 30 selection criteria.
We offer a single point of contact. Any problem can be solved on the Myspecialist.be marketplace.
We guarantee that the amounts incurred to carry out the work are protected
We guarantee that the services are provided within a legal framework.
We provide a personalized service to each specialist to facilitate administrative, logistical, accounting and financial management.
Who is the ideal user likely to be interested in your marketplace ?
Our offer is primarily aimed at professionals wishing to improve their quality of professional life. By delegating administrative, logistical, accounting and financial management, the specialist can free up more than 80% of non-productive time to focus on his passion.
The requests for contact recorded on the platform come from all walks of life. However, the most recurrent requests concern the corporate sector and more particularly all requests for renovation between 750€ and 50000€.
Our team
Lancelot du Bois de Nevele
Founder
Aurore De Winter
Shareholder - Manager
Dominique Fourer ITC
Associate
Faniry
Quote Expert
Mirella
Customer Relationship Expert
Sandie
Marketing Expert
Nadia
Project Manager
Natacha
Staff Manager
Maeva
Marketing Expert
Our ambitions in the years to come...
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