Our Services

IT maintenance and support

VIP Eligible

Looking to simplify IT maintenance and support for your business? Myspecialist offers you a complete IT management solution, specially designed for companies of all sizes. We offer you a unique service based on the pooling of IT services. This gives you access to a complete IT department, comparable to those of large companies, at a fixed, competitive monthly cost. With over 8 years' experience, we offer : - unlimited telephone support to deal with all your emergencies and answer all your questions. - secure deployment of solutions like Microsoft 365 Business to boost your productivity. - offshore hardware expertise, including the sale, repair and rental of equipment tailored to your needs - complete management of your IT infrastructure, to ensure its performance and reliability. Choose peace of mind with Myspecialist and benefit from a reliable infrastructure with no unpleasant financial surprises. Contact us today for a free consultation and discover our customized solutions for seamless IT management.

39 service(s) performed

06 available slot(s)

PRO Verified financial health

VIP Pricing: 510€ /Heure

Normal Pricing: 600€ /Heure

06 available slot(s)

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VIP Pricing: 510€ /Heure

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Assembly of your PC

VIP Eligible

Looking for the perfect PC? Technicians skilled in the construction of PCs will be happy to assemble a customized PC tailored to your needs. We determine your preferred PC usage, carefully selecting the components that suit you and assemble the components with the utmost care. In this manner, we will create a PC which lives up to your expectations.

36 service(s) performed

06 available slot(s)

PRO Verified financial health

VIP Pricing: 85€ /Heure

Normal Pricing: 100€ /Heure

06 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 85€ /Heure

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BIOS Update

VIP Eligible

BIOS is the operating system of your motherboard, and is the very first layer of software on your computer. If your motherboard malfunctions, in some cases it is necessary to update the BIOS. Similarly, some configurations require the " downgrading" (install the previous version) of your BIOS. Our technicians advise you on which decision is best for your computer and they will carry out this delicate operation for you.

38 service(s) performed

07 available slot(s)

PRO Verified financial health

VIP Pricing: 30€

Normal Pricing: 35€

07 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 30€

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Battery replacement

VIP Eligible

The battery of your computer does not live forever, it is even common that it ages prematurely. The symptoms of such aging are usually: a computer that no longer charges, or no longer stays on without being plugged into an electricity socket, and in some cases a computer that does not turn on at all. The price of a new battery usually lies between €40 and €90, depending on the model, to which we add 20 € for our service.

29 service(s) performed

05 available slot(s)

PRO Verified financial health

VIP Pricing: 17€

Normal Pricing: 20€

05 available slot(s)

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VIP Eligible

VIP Pricing: 17€

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Complete checkup of your PC

VIP Eligible

When you choose for a complete checkup of your PC, we perform the following tasks (if possible): • Checkdisk: state of the hard drive • Battery Check: state of the battery • CPU & GPU Burner: CPU and GPU diagnostics • Memory Diagnostic Tool: health of RAM memory modules • Speccy: ventilation quality & temperature • Boot Sequence: checking the boot process • SMART Analysis: analyzing the disk fragmentation • Extraction of Licenses: verifying the authenticity of software licenses • Monitor resource: auditing the performances of the device • Antivirus Scan: malware detection

34 service(s) performed

06 available slot(s)

PRO Verified financial health

VIP Pricing: 26€ /Heure

Normal Pricing: 30€ /Heure

06 available slot(s)

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VIP Pricing: 26€ /Heure

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Complete software cleaning

VIP Eligible

Has your computer become too slow, or does it crash too often? Our team will take care of the complete cleaning of your PC, laptop or Mac. This package includes uninstalling useless software, organizing files and analyzing running processes.

30 service(s) performed

06 available slot(s)

PRO Verified financial health

VIP Pricing: 85€

Normal Pricing: 100€

06 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 85€

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Computer coaching

VIP Eligible

Mastering your computer in order to make it do the tasks you want is within everyone's reach, you just need an expert who you can ask questions to and who can instruct you. This is why we offer you coaching options such as a personalized digital catch-up course on Myspecialist For only € 100 per month, you will receive 2 hours of private lessons and 2 digital tele-assistance sessions at home. You can use this service as many times as you want, until you feel comfortable with your computer. If you would like to receive a personal price estimation, you can ask us to provide a price indication.

35 service(s) performed

03 available slot(s)

PRO Verified financial health

VIP Pricing: 60€ /Heure

Normal Pricing: 70€ /Heure

03 available slot(s)

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VIP Eligible

VIP Pricing: 60€ /Heure

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Computer scientist

VIP Eligible

Our network includes IT specialists for both your business and private needs. B2B: For SMEs up to 50 people, find here the IT specialists for the management of your network, your computer equipment, your licenses as well as all the problems of software maintenance and configuration. B2C: Our network also includes computer enthusiasts who will cut themselves in 10 to provide solutions to the hardware or usage problems you encounter with your computer installation. Our computer specialists are experts for : - advising you on the purchase of hardware - configure and explain how your software works - detect the cause of a computer problem - carry out the maintenance necessary for the proper operation of your installation. Breakdowns always occur at the wrong time. Do not wait until they occur before taking action. By carrying out maintenance on your IT equipment now, enjoy the peace of mind of a functional installation.

31 service(s) performed

07 available slot(s)

PRO Verified financial health

VIP Pricing: 37€ /Heure

Normal Pricing: 44€ /Heure

07 available slot(s)

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VIP Eligible

VIP Pricing: 37€ /Heure

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Data recovery

VIP Eligible

All of your digital information and files are stored as data on devices such as hard drives, USB sticks and SD cards. If your data support crashes, or your computer is corrupted or infected with a virus, you may lose your data. During a data recovery, we ask € 30 to support our service in question and we will evaluate if the data is recoverable. In the positive case, we ask for an additional € 70 to finalize the recoveries. This package does not include the disk used to return the data. Either you provide us one, or we sell you an external disk of 1000GB at the price of € 120.

39 service(s) performed

04 available slot(s)

PRO Verified financial health

VIP Pricing: 128€

Normal Pricing: 150€

04 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 128€

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Dust cleaning

VIP Eligible

Dust is the computer's main enemy besides shocks. As time goes by, the fans which cool down your computer will become dirty causing various problems like small noises, bugs or slow performance. This dust cleaning package includes the gently opening up of your computer/laptop and the dedusting of the various internal parts.

26 service(s) performed

04 available slot(s)

PRO Verified financial health

VIP Pricing: 30€

Normal Pricing: 35€

04 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 30€

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E-Mail account setup

VIP Eligible

To access your E-Mails, there are two alternatives available to you. You can choose between either access via an internet browser or via a program such as Outlook, Windows Courier, Windows Live Mail, ThunderBird or Apple Mail. We can configure every type of e-mail account (GMail, Skynet, Hotmail, etc ...) in the program of your choice or create a direct shortcut on your desktop, whichever you prefer.  This package includes the configuration of an E-Mail account, and requires your login information (E-Mail address and password). If you can not remember your password, we offer a " Password recovery " package

35 service(s) performed

07 available slot(s)

PRO Verified financial health

VIP Pricing: 51€ /Heure

Normal Pricing: 60€ /Heure

07 available slot(s)

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VIP Pricing: 51€ /Heure

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Installation / Replacement of computer parts

VIP Eligible

A computer is an assembly of different components that serve either to access a specific service (eg the DVD player which allows you to play DVD's), or the proper functioning of it.In case you want to add a new component or need to replace a defect part, we will charge € 20 + the price of the part.

38 service(s) performed

03 available slot(s)

PRO Verified financial health

VIP Pricing: 47€

Normal Pricing: 55€

03 available slot(s)

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VIP Eligible

VIP Pricing: 47€

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Installation / Update Windows / Mac OS / Linux

VIP Eligible

Any computer needs an operating system in order to function. There are three options: Windows, Linux and Mac OS (the latter only available for Apple computers). Windows, although often pre-installed on a computer, is fee-based and usually comes with a license key. Mac OS is free as long as your Mac is eligible, and Linux is completely Open-Source, which means it is free and installable on a device of your choice. This package includes the installing or upgrading of your operating system to a newer and improved version. For Windows, a license key will be required. This key is usually written on one of the sides of the computer or under the battery in case you own a laptop. If you do not have a Windows license yet, we can sell you one at the price mentioned at the end of the service book.

23 service(s) performed

06 available slot(s)

PRO Verified financial health

VIP Pricing: 30€

Normal Pricing: 35€

06 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 30€

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Installation of programs

VIP Eligible

We can install and configure all types of programs for you. Both paid and free software can be installed for you. Paid software usually comes with a license key and will be required for installation. We install programs such as the Office Suite (Word, Excel, Powerpoint), Skype, Adobe Creative (Photoshop, Illustrator, ...), and video games, which can be bought for € 30 in store.

22 service(s) performed

06 available slot(s)

PRO Verified financial health

VIP Pricing: 30€

Normal Pricing: 35€

06 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 30€

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Password recovery

VIP Eligible

In IT, you have a series of passwords to gain access to the different services you use. These passwords help ensure that you are behind the computer and not someone else. In case of a lost password, whether to enter your computer, your mailbox or your Facebook account, we can try to recover it. This package includes the attempt to recover your password by any means provided by the service in question (Facebook or other). We draw your attention to the fact that in some cases, the recovery of passwords is not possible.

35 service(s) performed

04 available slot(s)

PRO Verified financial health

VIP Pricing: 128€

Normal Pricing: 150€

04 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 128€

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Professional PC assembly

VIP Eligible

Are you a professional with specific PC needs? Whether you need a computer for video editing, music creation, 3D creations, architecture drawings or hosting data or services, our technicians will be happy to customize a fitting configuration for you.

23 service(s) performed

07 available slot(s)

PRO Verified financial health

VIP Pricing: 85€

Normal Pricing: 100€

07 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 85€

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Remplacement du disque dur

VIP Eligible

The hard disk of your computer is the place where all your data is stored. It is one of the most important parts of your computer. There are two main types of hard drives, HDD and SSD. HDD technology is older and less powerful, but it offers cheaper storage solutions. SSD, however, is much more shock resistant which makes it a very suitable option for your laptop. We offer a great variety of hard drives in our store which guarantees that you will find a hard drive that will best suit your needs.

40 service(s) performed

04 available slot(s)

PRO Verified financial health

VIP Pricing: 68€

Normal Pricing: 80€

04 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 68€

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Replacement Thermal Paste

VIP Eligible

When your computer overheats, the cause does not necessarily have to be bad ventilation. There is a paste that transmits the heat from the computer chips to the fans to cool the internal components. This thermal paste loses its efficiency over time. Our technicians can replace your thermal paste when needed.

39 service(s) performed

06 available slot(s)

PRO Verified financial health

VIP Pricing: 38€

Normal Pricing: 45€

06 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 38€

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Restoring your Mac or PC computer

VIP Eligible

A restoration is the refurbishment of your computer's operating system, resolving the majority of software problems while giving your computer the chance of a second life. Our restorations are done in our workshop within 24 to 48 hours. We offer 4 types of restorations; BRONZE, SILVER, GOLD and PLATINUM, each including the services of the previous one. BRONZE (€ 80)  - Extracting your personal files   - Erasing the disc   - Installing your operating system   - Restoration of your personal files  ATTENTION: This package only concerns your FILES such as your photos, documents and videos. We do not reinstall any software (Word, Excel, PowerPoint, Skype, etc.). SILVER (€ 100)  - Includes all of the services of the BRONZE restoration  - Installation of free software of your choice such as Chrome, Skype, Dropbox, etc ...   - Microsoft Office installation (using your own license)   - Configuration of your e-mail accounts (in an e-mailprogram of your choice, with your passwords and user names) GOLD (€ 120)  - Includes all of the services of the SILVER restoration  - Installation of maximum 3 specific programs (using your own license)  OR- Configuration of your printer and Wi-Fi connection at home (limited to only 19 municipalities in Brussels) PLATINUM (€ 150)  - Includes all of the services of the GOLD restoration

33 service(s) performed

07 available slot(s)

PRO Verified financial health

VIP Pricing: 128€

Normal Pricing: 150€

07 available slot(s)

PRO Verified financial health

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VIP Eligible

VIP Pricing: 128€

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Our Services

IT maintenance and support

Assembly of your PC

BIOS Update

Battery replacement

Complete checkup of your PC

Complete software cleaning

Computer coaching

Computer scientist

Data recovery

Dust cleaning

E-Mail account setup

Installation / Replacement of computer parts

Installation / Update Windows / Mac OS / Linux

Installation of programs

Password recovery

Professional PC assembly

Remplacement du disque dur

Replacement Thermal Paste

Restoring your Mac or PC computer

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