REQUEST A QUOTE
Assurance

MYPROTECT WARRANTY

For each provider on our network, his or her registration with the Crossroads Bank for Enterprises becom, his or her professional liability insurance and his or her General Terms and Conditions of Sale.

Each provider has been individually interviewed by our founder, and we give you access to their notoriety history through testimonials.

The testimonials are certified; a testimonial can only be given after an actual service has been provided.

To provide you with the best user experience, Myspecialist protects your money and your services with our MYPROTECT warranty.

Your money is protected until the services are fully delivered.

You will be put in touch with an approved and reliable service provider.

A helpdesk will follow up your request throughout the work process.

Therefore, Myspecialist.be commits to fully refund the user under the following cumulative conditions :

The user has registered a quote request through the platform

The user has received the quote from the service provider via the platform. A quote sent from the platform is identified by :

  • the sending email address is help@myspecialist.be
  • the mail contains a button to validate the quote which sends back to the platform
  • an invitation to deposit the total amount of the quote on the Myspecialist.be escrow account

The user has accepted the quote from the service provider

Only the services described in the quote are protected. However, new services can be evaluated and added to the quote with the signature of both parties on the quote.

At Myspecialist.be's request, the customer shall provide the documents necessary to clarify the operation (quotes, receipts, correspondence, etc.) and shall grant the service provider an additional period of time to deliver the service in accordance with the description in the quote.

Within 1 to 10 days of the date of delivery of the Service, User shall provide MYSPECIALIST with a description of the delivery defect as well as photos describing the situation before the start of the Service and after delivery.

The user shall assign in writing to Myspecialist.be his claims against the service provider for the disputed purchase

Each user can only use the guarantee three times.

Myspecialist.be has the right to exclude a user if he/she makes improper use of the MYPROTECT warranty.

JOIN MYSPECIALIST VIP FOR FREE

Need to fix something?

As a member of MYSPECIALIST VIP, you can benefit from free interventions and many other advantages!

Learn more

By filling in this form, you sign up to receive our emails and sms, and you can unsubscribe at any time in the footer. See our privacy policy.